In his recent essay, The Dehumanization of the Healthcare Interpreter, Or How I Learned to Love Natural Intelligence, Fleuncy Inc. President Bill Glasser seemingly accepts that medical interpretation, driven by artificial intelligence, will inevitably dominate in the healthcare environment. His analysis dwells on what will be lost in the transition.”

“As I watch and presume that Generative AI and Large Language Models will take over for the face-to-face human interpreter in the room,” Glasser writes, “it strikes me that we may have forgotten how caring for sick people works.” He makes a case for the healing powers of a human touch that for now is not replaced by a machine.

Find his brief but heart-felt message here.