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Top sites that promote best practices in cross-cultural care

First Stops

  • Culture Care Connection: A Minnesota online learning and resource center that supports health care providers, staff, and administrators in their ongoing efforts to provide culturally competent care.
  • Provider’s Guide to Quality & Culture A federally managed site with comprehensive information about common health beliefs and practices of numerous groups, models for understanding cultural competence, videos and more.

State and National Sites, By Subject Area

Language (Minnesota)

  • Multilingual Health Resource Exchange Library
    An online archive of over 2,400 translated PDFs for health education. Accessible to members of the Exchange, a Minnesota partnership. Not a member? Find out more.
  • Interpreter Stakeholders Group
    Interpreters and others interested in promoting high quality medical interpreting meet monthly. Connected to the Upper Midwest Translators and Interpreters Association, which promotes the quality and prestige of the translating and interpreting industry in the upper Midwest region; provides networking, training, and development for local language professionals.
  • Principles for Broad-Based Funding Mechanisms of Interpreter Services
    Developed by the Minnesota Interpreter Standards Working Group, November 2007. Downloadable PDF.

Language (National)

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Literacy (Minnesota)

  • Minnesota Health Literacy Partnership
    Networking group meets monthly in Saint Paul to discuss health literacy issues and programs. Publishes issue briefs online.
  • Minnesota Literacy Council
    Statewide organization to help children and adults acquire the literacy skills they need to become successful community citizens.

Literacy (National)

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Culture (Minnesota)

  • Health Resources Serving Diverse Cultural Communities
    Published by the Refugee Health Program, Minnesota Department of Health. Hard copies of the directory can be requested from MDH. Contact Maggie Kenyon-Schultz at margaret.kenyon-schultz@state.mn.us or at (651) 201-5528.
  • Minnesota Ethnic Resources Directory
    On-line directory of nearly 800 non-profit cultural, social/human service, educational, artistic, religious, community and government organizations engaged in ethnic/nationality services and activities.
  • Immigrant Health: A Call To Action
    Recommendations from the Minnesota Immigrant Health Task Force, a two year advisory panel co-sponsored by the Minnesota Department of Health and the Minnesota Department of Human Services.
  • Minnesota Refugee Health Task Force
    Monthly networking and information-sharing group sponsored by the Minnesota Refugee Health Program.

Culture (National)

  • Provider’s Guide to Quality & Culture
    A federally managed site with comprehensive information about common health beliefs and practices of numerous groups, models for understanding cultural competence, videos and more.
  • CLAS-Talk
    E-mail discussion group sponsored by Resources for Cross Cultural Health Care and the DiversityRx website. Topics include design, delivery and evaluation of culturally and linguistically appropriate services (CLAS) in health care.
  • HealthConnect – A Practical Guide to Community Outreach
    Free book offers practical tactics and resources to improve the ability of health care advocates to reach and serve people of all backgrounds.

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Class (Minnesota)

  • Child& Teen Check-Ups Program
    Low income children and teens in Minnesota can be vaccinated and screened for preventable and more serious illnesses through this program administered by the state Department of Human Services.
  • Bridge to Benefits
    An online program that helps families find out about and apply for Food Support, school meal programs, health care programs, energy assistance, child care assistance and the Earned Income Tax Credit. Produced by the Minnesota Children’s Defense Fund.
  • Women and Health Insurance in Minnesota
    Office on the Economic Status of Women April 2007. Health insurance rates in the state by gender, as well as rates of public and private coverage.

Class (National)

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Race (Minnesota)

Race (National)

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Spirituality (Minnesota)

  • Center for Spirituality and Healing, University of Minnesota
    Research and training center that offers education, outreach and research in complementary, alternative and culturally based healing practices, integrating complementary and conventional health care.
  • Hospice Minnesota Multicultural Initiative
    Hospice Minnesota is the "first call" resource center for information about care for people who are dying and their families. The organization’s multicultural initiative connects with audiences that have traditionally not made use of hospice services.

Spirituality (National)

  • Spirituality and Health International
    Peer reviewed, non-denominational quarterly journal that explores spirituality as it affects those “who work in healing and caring ways.”
  • Handbook of Religion and Health
    Discusses research on the relationship between religion and a variety of mental and physical health outcomes, and reviews research on the impact of religious affiliation, belief, and practice on the use of health services. 2001, available through Oxford University Press or on Amazon.com.
  • National Center for Complementary and Alternative Medicine
    Consumer info clearinghouse run by National Institutes of Health. Staff researches questions in English or Spanish, using government databases of scientific and medical literature. Includes a link to a live online chat with a health information specialist.
  • Cultural Humility and Compassionate Presence at the End of Life
    A website developed at Santa Clara University presents cases regarding culturally competent health care, each linked to several short ethical reflections. Fictional patients are originally from Iran, Afghanistan, Oaxaca, and Puerto Rico.

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Where can I find online tools to help provide quality cultural care?

Check out the links here to the top state and national resources.