Here’s a interpreting/translation-related lawsuit that could have a major impact on your organization. The case started in 2015 when Houston resident Song Xie was sent home from the hospital with discharge instructions in English that his caretaker son couldn’t read. Song Xie later suffered a stroke. His family now wants to hold the hospital liable.
The resulting lawsuit alleges that the hospital violated a clause of the Affordable Care Act’s prohibition on national origin discrimination by failing to translate discharge instructions into a language the son could understand.
A detailed story from Bloomberg News — Hospitals: Patients Who Don’t Speak English Have Rights Too — explains that the ACA’s Section 1557 allows patients to sue providers when language barriers aren’t effectively addressed. Fines and damage awards, warns Bloomberg, could add up to hundreds of thousands of dollars under this new twist on the law.